Press Releases

Press Releases

  • Digitalising your shipping ecosystem – Executive Insights – Sri Himakuntala… more info.
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  • E-commerce Faces Challenges, Opportunities Beyond Coronavirus.

    Mother Nature and e-commerce share at least these in common: Each moves fast and both disregard borders. While governments and health authorities work to contain the novel COVID-19 pandemic, logistics executives are creating at least some degree of certainty despite the coronavirus.
    “Our customers are looking for a more predictable supply chain so they know when product is expected,” says Mohammed Esa, Senior Vice President, Global Business Development & Chief Commercial Officer, Europe, Agility Logistics. “They’re having to do a lot of contingency planning now.”
    During a telephone interview from his office in Basel, Switzerland, Esa echoes what stakeholders are saying in the United States: There’s an urgency to solve logistics problems that are mounting due to the fast-spreading virus, especially in e-commerce. They also looking ahead to other major issues when normalcy returns.

    “[Our customers] are having to do a lot of contingency planning now.” — Mohammed Esa, Agility Logistics.

    Agility is working with one of its major clients – a North American retailer – to create an air-charter program. Simultaneously, Agility is working to help the customer determine how and when to move a full planeload of cargo from China, the source of the coronavirus.
    “And it wouldn’t be one flight,” he says. “It would be multiple flights over multiple months.”
    Matt Castle says that C.H. Robinson, where he is vice president of Global Forwarding, Products & Services, remains in near-continual contact with clients. Discussions include what he calls “continuity plans,” as well as production planning and general forecasting.

    “As factories and production in China return to full efficiency, we expect demand to surpass capacity on the trans-Pacific.” — Matt Castle says that C.H. Robinson.

    “As factories and production in China return to full efficiency, we expect demand to surpass capacity on the trans-Pacific,” he says. “We continue to see empty container supply dwindle in regions where China trade has been a catalyst, primarily North America and Europe.”

    Then what?

    Sir Himakuntala, President & CEO of Intellect Technologies, predicts that the next phase of the impact will come when the government issues the “all clear.”
    “Everyone will want to ship at the same time, creating a massive backlog,” Himakuntala says. “Vessels will be overbooked, carriers will take advantage of the situation and try to make up for lost revenue by increasing the cost per container to ship.”

    “Everyone will want to ship at the same time, creating a massive backlog.” — Sir Himakuntala, Intellect Technologies.

    Charles Moore, Vice President of Parcel Solutions at Transportation Insights, underscores the need for contingency planning. He emphasizes that companies must continue monitoring carrier spend levels to “ensure that they continue receiving volume incentives.” “If those are in jeopardy, carrier conversations are taking place to mitigate the impact either with the incumbent provider or perhaps a new provider,” he says.

    “If those are in jeopardy, carrier conversations are taking place to mitigate the impact either with the incumbent provider or perhaps a new provider,” – Charles Moore, Transportation Insights.

    Meantime, Himakuntala warns that pricing for air and maritime inbound freight could skyrocket.

    An article published in February in the Wall Street Journal warns that a stout case of congestion could infect air-cargo terminals and warehouses where delivery and pick-up services “cannot currently be arranged.” This is likely to cause increased storage costs, which in turn would result in customers absorbing higher costs.

    “We will see prices in the stores increase to accommodate the increase in transportation costs,” Himakuntala says.

    At the moment, however, outside of production, transportation and other virus-related issues—or even a global recession—e-commerce may have some immunity from the outbreak.

    “Our team has spoken with a couple of our customers that have actually seen a spike in online ordering,” says Transportation Insight’s Robyn Meyer, Partner, Enterprise Solutions. She believes the reason is people are staying in to reduce risk of infection.

    Pandemic or no pandemic, e-commerce isn’t about to go anywhere expcept up, especially as the coronavirus’s spread eventually goes down.

    “Our team has spoken with a couple of our customers that have actually seen a spike in online ordering.” — Robyn Meyer, Transportation Insights.

    By 2012, e-commerce sales are expected to reach $4.8 trillion, reports a Shopify Plus report “The Global Ecommerce Guide.” Data from Digital Commerce 360 places online sales at $3.46 trillion in 2019 and $2.93 trillion in 2018.

    As logistics companies navigate the unprecedented challenges of the deadly pandemic, e-commerce, while continuing its relentless, double-digit year-over-year expansion, still faces several challenges. Merchandise return rates, speed-of-delivery and last mile, cross-border e-commerce and even emerging alternatives in pick-up and delivery—these are among several potentially shape-shifting trends executives are watching.

    Regarding click-it-and-get-it, Thad Bedard sees retailers having to move away from even two-day delivery.

    “The economics don’t work, The costs are too high for the provider,” says Bedard, Vice President of Strategy, Marketing and Business Development, APL Logistics. “A trend I see, and I might be completely wrong, is a move away from 48-hour delivery windows in e-commerce. It’s not sustainable, and we have had many companies go under who put too much into the last mile.”

    Some companies are providing consumers a discount if they choose slower delivery times, he says. Other logistics executives remark on how they’re also figuring out other ways to direct online shoppers. One such way is through schemes such as at-store pickups and “BOPIS”—Buy Online, Pickup In-Store. But there’s always a need, Moore says, to keep a mindful eye for serial reverse-shoppers – those who continuously buy and return items. Returns, he says, is a mounting problem. Today the rate of returns is said to be around 30%.

    “[Returns present a huge potential cost for e-commerce companies and retailers,” Moore says.

    Executives contend that a clearer return policy could create more repeat customers. Moore suggests that such a practice tells customers that your company is focused on the long-term relationship and not just an one-time purchase.”

    Sebastian Tschackert, President Americas at Tigers, a global company that specializes in bespoke supply chain solutions, e-fulfillment, and multimodal transportation, agrees. Letting online shoppers change their minds may wind up being a reasonable business decision, he says. “Whilst the cost of returns looks high when looking at it standalone, one has to remember that brands have a major financial benefit from selling directly to their consumers and cutting out the wholesaler/retailer,” he says. “Despite the high return rates, the profitability will still outweigh the other channels, in general.”

    “Despite the high return rates, the profitability will still outweigh the other channels.” — Sebastian Tschackert, Tigers.

    Moore goes on to mention an apparel retailer that encourages online shoppers to purchase more than just one dress—try them all on and return the unwanted ones to the store or ship them back.

    “They obtain the sale,” he says of the retailer, “and the returns create an additional opportunity to upsell additional items.”

    As for cross-border e-commerce, Tschackert calls it “one of the largest volume contributors to airfreight on all the main routes.”

    Up until the coronavirus outbreak that, for now, is having a devastating impact on air cargo, cross-border e-commerce had a “considerable impact on the airline industry and has carriers and authorities still wondering how to adapt to this,” he says.

    Tschackert also notes that air-freight volumes typically peak toward the end of the week, while online shopping creates a Monday e-commerce spike.

    In short, as Himakuntala says, “E-commerce is the driver of all modes of
    transportation. All transportation modes are trying to keep up with e-commerce. The buyers want visibility from end-to-end, and everyone in between needs visibility to make decisions.”

    Meantime, Himakuntala warns that pricing for air and maritime inbound freight could skyrocket.

    An article published in February in the Wall Street Journal warns that a stout case of congestion could infect air-cargo terminals and warehouses where delivery and pick-up services “cannot currently be arranged.” This is likely to cause increased storage costs, which in turn would result in customers absorbing higher costs.

    “We will see prices in the stores increase to accommodate the increase in transportation costs,” Himakuntala says.

    At the moment, however, outside of production, transportation and other virus-related issues—or even a global recession—e-commerce may have some immunity from the outbreak.

    “Our team has spoken with a couple of our customers that have actually seen a spike in online ordering,” says Transportation Insight’s Robyn Meyer, Partner, Enterprise Solutions. She believes the reason is
    people are staying in to reduce the risk of infection.

    Pandemic or no pandemic, e-commerce isn’t about to go anywhere except up, especially as the coronavirus’s spread eventually goes down.

    By 2012, e-commerce sales are expected to reach $4.8 trillion, reports a Shopify Plus report “The Global Ecommerce Guide.” Data from Digital Commerce 360 places online sales at $3.46 trillion in 2019 and $2.93 trillion in 2018.

    As logistics companies navigate the unprecedented challenges of the deadly pandemic, e-commerce, while continuing its relentless, double-digit year-over-year expansion, still faces several challenges. Merchandise return rates, speed-of-delivery and last mile, cross-border e-commerce and even emerging alternatives in pick-up and delivery—these are among several potentially shape-shifting trends executives are watching.

    Regarding click-it-and-get-it, Thad Bedard sees retailers having to move away from even two-day delivery.

    “The economics don’t work, The costs are too high for the provider,” says Bedard, Vice President of Strategy, Marketing and Business Development, APL Logistics. “A trend I see, and I might be completely wrong, is a move away from 48-hour delivery windows in e-commerce. It’s not sustainable, and we have had many companies go under who put too much into the last mile.”

    Some companies are providing consumers a discount if they choose slower delivery times, he says. Other logistics executives remark on how they’re also figuring out other ways to direct online shoppers. One such way is through schemes such as at-store pickups and “BOPIS”—Buy Online, Pickup In-Store. But there’s always a need, Moore says, to keep a mindful eye for serial reverse-shoppers – those who continuously buy and return items. Returns, he says, is a mounting problem. Today the rate of returns are said to be around 30%.

    “[Returns present a huge potential cost for e-commerce companies and retailers,” Moore says.

    Executives contend that a clearer return policy could create more repeat customers. Moore suggests that such a practice tells customers that your company is focused on long-term relationships and not just a one-time purchase.”

    Moore goes on to mention an apparel retailer that encourages online shoppers to purchase more than just one dress—try them all on and return the unwanted ones to the store or ship them back.

    “They obtain the sale,” he says of the retailer, “and the returns create an additional opportunity to upsell additional items.”

    As for cross-border e-commerce, Tschackert calls it “one of the largest volume contributors to airfreight on all the main routes.”

    Up until the coronavirus outbreak that, for now, is having a devastating impact on air cargo, cross-border e-commerce had a “considerable impact on the airline industry and has carriers and authorities still wondering how to adapt to this,” he says.

    Tschackert also notes that air-freight volumes typically peak toward the end of the week, while online shopping creates a Monday e-commerce spike.

    In short, as Himakuntala says, “E-commerce is the driver of all modes of
    transportation. All transportation modes are trying to keep up with e-commerce. The buyers want visibility from end-to-end, and everyone in between needs visibility to make decisions.”

    On a side note, Himakuntala mentions that while the coronavirus forces some into quarantine and millions into social distancing, the pandemic is also driving discussions about working from home—or “WFH.”
    “WFH should be a big take from the virus,” he says. “I have been in the international logistics industry for 30 years and the advancement in e-commerce and technology during those years has been leaps and bounds.”
    At the moment, Himakuntala says he is unable to work out of his home because of the house painters there. Still, he says, “If owners and managers got used to the idea of employees working away from their desks, I suspect that freight forwarders will see this as an option to simultaneously reduce their footprint for office space and the associated expenses.”
    Back in Switzerland, where Europe faces hourly challenges from the contagion, Esa considers yet another scenario that the coronavirus could yield.
    “If this thing spreads faster in Europe and the United States, the big question will be, how does it impact customer sentiment and demand, right? Is it going to drive a recession? Are people going to buy less?”
    As of this writing, no one knows. But as Esa adds: “Before anything else, this is a human tragedy.”

  • COVID-19 Update from Intellect Technologies and How Intellect Technologies is Helping… more info.
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  • Intellect Technologies Recognized Among Top 10 Freight Management Solution Providers 2016 by Logistics Tech Outlook
    Fremont, CA, US, February 1, 2016 — Intellect Technologies makes it to Logistics Tech Outlook’s top Freight Management Solution Providers list for its effectiveness in managing all of the operational procedures from quotation to booking to document distribution, and eliminating the inefficiencies of entering data multiple times.
    The annual list showcases the 10 Most Promising Freight Management Solution Providers for 2016. The positioning is based on an evaluation of Intellect’s Internet Customer Portal, accessed directly from any company’s website that allows its customers and remote users to track the status and details of shipments without requiring personal attention from its support staff. The annual list of companies is selected by a panel of experts and members of Logistics Tech Outlook’s editorial board to recognize and promote technology entrepreneurship.
    Intellect has been selected after being evaluated across more than a dozen quantitative and qualitative elements. Experts have made the decision by taking into consideration the company’s experience, industry recognition, technical certifications, market presence and positive client reviews. “Intellect Technologies has been on our radar for some time now for stirring a revolution in freight technologies, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch technology-driven solutions,” said Linda James, Managing Editor, Logistics Tech Outlook. “Intellect Technologies continued to break new ground within the past year benefiting its customers around the globe, and we’re excited to have them featured on our top companies list.”

    About Logistics Tech Outlook
    Logistics Tech Outlook is a technology magazine that talks about enterprise solutions that can redefine business goals of tomorrow. Through nominations and consultations with industry leaders, Logistics Tech Outlook editors choose the best in Logistics domain. Its December Edition is an annual listing of Top 10 Warehouse Management Solution Providers. For more information: www.logisticstechoutlook.com.

    About Intellect Technologies
    Intellect Technologies is a world-class developer of innovative software solutions, and provides IT and management consultancy services for all vertical logistics and supply chain markets. It was organized by gathering a dedicated team of business and technical experts located in the headquarters in Monmouth Junction, New Jersey, USA, with additional global support centers in India and the United Kingdom. For more info: https://www.intellecttech.com.

  • Intellect Technology Un ERP pour les Freight Forwarders et les agents maritimes
    Monmouth Junction, NJ, US, November 30, 2015
    news-n-press
    About Intellect Technologies Established in 2005, Intellect Technologies is a world-class leader in multimodal logistics software, providing operations solutions to organizations such as ocean carriers, agencies, principals, freight forwarders, brokers, NVOCCs, and other logistics service providers.

    https://www.intellecttech.com

  • Intellect Technologies Expands European Commitment through Partnership with Tokema International
    Monmouth Junction, NJ, US, October 27, 2015 — Intellect Technologies, a leading provider of software applications and services, announced that Tokema International has joined the Intellect Technologies Partner program, providing expanded access to the most flexible and technically advanced single platform logistics solutions with global capabilities.
    Tokema International, with headquarters located in London, UK, offers international market expansion services like market entry, international sales or specific international transformation projects, supported by extensive domain expertise in various industries and methodologies to help SME’s to grow in new markets.

    According to Pierre Liguori, Managing Principal, “Tokema is committed to assisting businesses, both start-up and established, implement processes and solutions to expand opportunities in different markets, ventures, and initiatives. The focus of Intellect Technologies in the development of their logistics solutions, Intellect eFreight and Intellect eShip, are precisely the type of solutions that allows our customers to achieve their objectives in that space. Establishing a partnership with Intellect will increase the access of these important applications to Freight Forwarders, NVOCC’s, and maritime Carriers in the global regions that we serve.”

    Sri Himakuntala, CEO, of Intellect Technologies, remarks, “Members of the Freight Forwarder and Maritime Carrier industries throughout Europe can now have easier access Intellect’s products and services. Intellect has had a support center in the UK for some time, but now, aided by the world-class expertise of Tokema, Intellect resources will focus specifically on those organizations who can effectively benefit from the advanced features and technologies of our applications. We’re very pleased to have Tokema as a partner throughout their regions of operations”.

    About Tokema International Tokema is a professional services organization driven to deliver excellence in international expansion services to support SME’s development on export markets in challenging international trade environments through total commitment to flexibility and tailor-made solutions. Tokema is your partner for international growth.

    at http://tokema-international.com

    About Intellect Technologies Established in 2005, Intellect Technologies is a world-class leader in multimodal logistics software, providing operations solutions to organizations such as ocean carriers, agencies, principals, freight forwarders, brokers, NVOCCs, and other logistics service providers.

    https://www.intellecttech.com

  • Inbound Logistics Recognizes Intellect Technologies’ World-Class Multimodal Logistics Software

    Monmouth Junction, New Jersey, April 29, 2015 — Intellect Technologies, a leading provider of logistics operations software for carriers and logistics service providers, has been selected as an Inbound Logistics Top 100 Logistics IT Provider. Intellect Technologies was selected from the largest candidate pool to date, consisting of more than 400 providers.

    When choosing the 2015 Top 100 Logistics IT Providers, Inbound Logistics editors looked at excellence in optimizing transportation and logistics operations. On a more strategic level, editors make their selections based on how transformative solutions impact outward-facing business activities driving integration across internal, as well as external, business processes. “Intellect Technologies was selected because its solutions solve specific logistics challenges and improve processes, and create a ripple effect of efficiencies across the entire value chain. Inbound Logistics is proud to honor Intellect Technologies for innovative solutions empowering logistics and supply chain excellence in 2015”said Felecia Stratton, editor of Inbound Logistics.

    Intellect Technologies delivers single platform solutions with global capabilities including:

    • Intellect eFreight – An advanced web-based and integrated logistics platform that can fully automate Freight Forwarder/NVOCCoperations.
    • Intellect eShip –A Complete enterprise system that has incorporated end-to-end functionality for Shipping Line principals and agents, as well as Intellect eShipBULK configured specifically for dry bulk and liquid chemical carriers.
    • Intellect eCustoms – Web based solution that provides seamless interfacing to Customsfor US and other governmental agencies.

    “As a company that prides itself in delivering solutions to organizations of all sizes serving a global market, we are thrilled to be recognized as a top logistics technology provider,” said Sri Himakuntala, president and chief executive officer at Intellect Technologies. “Our team is dedicated to helping our customers deliver consistent high quality services across their entire global logistics networks, and this exciting recognition from Inbound Logistics further validates our commitment to that objective.”

    About Inbound Logistics Since its inception in 1981, Inbound Logistics’ educational mission is to illustrate the benefits of demand-driven logistics practices, give companies the knowledge to help them match the inbound flow of materials to their demand, and align their business process to support that shift. Inbound Logistics offers real-world examples and decision support to guide businesses to efficiently manage logistics, reduce and speed inventory, and offset rising transport costs, supporting business scalability across their value chain. More information about demand-driven logistics practices is available at www.inboundlogistics.com.

    Established in 2005, Intellect Technologies is a world-class leader in multimodal logistics software, providing operations solutions to organizations such as ocean carriers, agencies, principals,freight forwarders, brokers, NVOCCs, and other logistics service providers. www.intellecttech.com

  • Intellect Technologies Releases Latest Version of Intellect eFreight

    Monmouth Junction, NJ, US, September 15, 2014 — Intellect Technologies, a provider of technology solutions for Logistics Service Providers (LSPs) and Shipping Lines, announced that the latest update of Intellect eFreight has been released as generally available in all markets.Intellect eFreight is a world-class operations solution designed specifically for Freight Forwarders, NVOCCs, and 3PLs. Developed on a foundation of Oracle DB and technologies, Intellect eFreight is the most technically advanced single platform solution with global capabilities. The system is a fully functional and feature rich multi-mode application, e-commerce enabled and designed to manage operating networks of any size. Intellect eFreight Version 2.0 now enhances the user experience with a completely redesigned user interface that takes full advantage of the latest available web based technologies. It is designed with the flexibility to maintain globally standardized process work flows while providing location level tailoring and “personalization” features to create a unique operating workstation for each system user. This degree of configuration results in increased operations productivity and the ability to deliver consistent customer service levels in all global regions. For more information, please inquire at sales@intellecttech.com or by visiting www.intellecttech.com.

  • World Trade Cargo & Logistics Implements Intellect eFreight

    Monmouth Junction, NJ, US, October 18, 2013 — Intellect Technologies, a provider of technology solutions for logistics service providers (LSPs) and Shipping Lines, announced that World Trade Cargo & Logistics, Inc. (WTCL) has recently implemented the Intellect eFreight solution for their Dallas, TX global operations.World Trade Cargo & Logistics, Inc. is an internationally recognized freight forwarding, transportation, and logistics service company committed to providing quality shipping solutions to its customers. The Intellect eFreight implementation consists of the Intellect eFreight Forwarder Solution with full e-commerce capabilities, providing direct on-line access to US Customs and to the worlds’ leading ocean carriers.According to Rolanda Leslie, Vice President of WTCL, “The software is providing our company with important new capabilities to do the thing that is most important to us; offering exceptional individualized service to each of our customers. It’s a configurable system that allowed us to make changes to meet our specific workflow requirements, and the Intellect Customer Portal feature allows us to extend our ability to exchange data with our customers 24X7 without adding additional resources.”Following the signing of the Agreement, Intellect Technologies CEO Sri Himakuntala said he is very excited about the ongoing growth of the Intellect customer base, and he is honored to include WTCL as a valued corporate user of Intellect eFreight. “The selection of Intellect eFreight is an impressive statement of commitment that WTCL has made in the interest of their customers. It’s going to help WTCL to improve productivity and deliver consistent quality service to their customers,” says Himakuntala. “WTCL will be able to share the benefits of using the most advanced tools in the global logistics industry.” About World Trade Cargo & Logistics, Inc. World Trade Cargo & Logistics assists their clients with their ongoing project transportation needs including air charters to vessel charters, customs clearance, rigging, camp logistics and transportation packaging. Experienced with both domestic and international plant moves, equipment moves, and aircraft relocations provide WTCL with a breadth of knowledge to plan and efficiently execute project needs. WTCL directs worldwide operations from their Dallas, TX headquarters. Visit www. wtcl-dfw.com. About Intellect Technologies Inc. Intellect Technologies is a global logistics technology solutions provider. Flagship solutions include Intellect eShip for Shipping Lines, and Intellect eFreight for Forwarders/NVOCCs, the industry’s most technically advanced single platform systems with full global capability. The company operates from worldwide headquarters located in New Jersey, USA. For more information visit www.intellecttech.com Intellect Technologies, 4301 Highway 1, Suite 120, Monmouth Junction, NJ 08852 USA www.intellecttech.com CONTACT: John LeDuc (+1 952.446.9117) / Email: jleduc@intellecttech.com)

  • Intellect Technologies Releases Latest Version of Intellect eCustoms

    Monmouth Junction, NJ, US, October 18, 2013 — Intellect Technologies, a provider of technology solutions for logistics service providers (LSPs) and Shipping Lines, announced that the latest update of Intellect eCustoms has been released as generally available in all markets.Intellect eCustoms is a stand alone web based solution that provides seamless interfacing to US Customs. Updated through direct on-line access or through an integrated EDI connection, Intellect eCustoms provides 2 way electronic commerce with US Customs to process transactions for AES, AMS, and ISF (10+2). Intellect eCustoms is licensed monthly with fees based on the actual number of transactions processed. For more information, please inquire at sales@intellecttech.com or by visiting www.intellecttech.com.About Intellect Technologies Inc.Intellect Technologies is a global logistics technology solutions provider. Flagship solutions include Intellect eShip for Shipping Lines, and Intellect eFreight for Forwarders/NVOCCs, the industry’s most technically advanced single platform systems with full global capability. The company operates from worldwide headquarters located in New Jersey, USA. For more information visit www.intellecttech.com.

    Intellect Technologies, 4301 Highway 1, Suite 120, Monmouth Junction, NJ 08852 USA www.intellecttech.com CONTACT: John LeDuc (+1 952.446.9117) / Email: jleduc@intellecttech.com)